I bet they loaded the car up and they didn't get to strapping it down yet, and one of the guys forgot to put it in gear and/or use the e-brake and it just rolled right off.
I hope they had it checked by a frame shop. Although there is little visible damage, I'll bet that it might have skewed the unibody when it fell. A 5 foot drop huge compared to hitting a pothole, and we know what potholes can do!
I have a similar story, except I didn't hurt anything. I was putting the car up on ramps in my dad's garage, and the floor is a bit slick, so when I got partway up the ramp, they slid right out and I fell down. Had to jack it way up then slide the ramps under.
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